Australia will require social media platforms to act to prevent online harm to users

A school girl holds her phone while crossing a street in Sydney, Friday, Nov. 8, 2024. (AP Photo/Rick Rycroft)

MELBOURNE, Australia (AP) 鈥 Australia plans to require social media platforms to act to prevent online harms to users such as bullying, predatory behavior and algorithms pushing destructive content, the government said Thursday.

鈥淭he Digital Duty of Care will place the onus on digital platforms to proactively keep Australians safe and better prevent online harms,鈥 Communications Minister Michelle Rowland said in a statement.

The proposed changes to the Online Safety Act were announced before the government next week introduces to Parliament world-first legislation that would from platforms including X, Instagram, Facebook and TikTok.

Critics have argued that removing children from social media reduced incentives for platforms to provide safer online environments.

Social media has been blamed for an increase in children taking their own lives and developing eating disorders due to bulling and exposures to negative body images.

Rowland said making tech companies legally responsible for keeping Australians safe was an approach already adopted by and the .

Digital businesses would be required to take reasonable steps to prevent foreseeable harms on their platforms and services. The duty of care framework would be underpinned by risk assessment and risk mitigation, and informed by safety-by-design principles, the minister said.

Legislating a duty of care would mean services can鈥檛 鈥渟et and forget.鈥 Instead, their obligations would mean they need to continually identify and mitigate potential risks, as technology and service offerings change and evolve, she said.

The categories of harm in the legislation include harm to young people and mental well-being, promotion of harmful practices and illegal activity.

The government has not said when the duty of care legislation will be introduced to Parliament or outlined the punishment for breaches.

The Digital Industry Group Inc., an advocate for the digital industry in Australia better known as DIGI, welcomed government efforts to 鈥渇uture-proof鈥 the Online Safety Act.

鈥淒IGI鈥檚 members together represent some of the safest sections of the Internet, and their work to keep people safe on their services never stops,鈥 DIGI managing director Sunita Bose said in a statement.

鈥淲hile we wait for further details about this announcement, DIGI鈥檚 members will continue to deliver safety-by-design on their services and work constructively with the government to keep Australians safe online,鈥 Bose added.

Swinburne University digital media expert Belinda Barnet described the duty of care as a 鈥済reat idea.鈥

鈥淚t鈥檚 quite pioneering to expect that platforms that host Australian users would have a duty of care responsibility in terms of the content they show and the experiences they offer,鈥 Barnet said.

鈥淚t鈥檚 making the platforms take responsibility and that just simply doesn鈥檛 happen at the moment. There鈥檚 an assumption that they鈥檙e a neutral third party. They鈥檙e not responsible for the impact of that content,鈥 Barnet added.

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